What Is New Relic?

New Relic is a developer helper operated by New Relic. If you think this is incorrect or can provide additional detail about its purpose, please let us know. You can see how often New Relic visits your website by setting up Dark Visitors Agent Analytics.

Agent Type

Expected Behavior

Developer helpers are tools that monitor, test, or analyze websites on behalf of developers and site operators. They perform tasks like uptime monitoring, performance testing, and accessibility checks. Traffic patterns vary widely. Some tools make regular scheduled checks (such as uptime monitors pinging every few minutes), while others perform one-time scans triggered by a human. These helpers typically access specific pages or endpoints rather than crawling entire sites, though comprehensive audit tools may scan multiple pages.

Detail

Robots.txt

In this example, all pages are blocked. You can customize which pages are off-limits by swapping out / for a different disallowed path.

User-agent: New Relic # https://darkvisitors.com/agents/new-relic
Disallow: /

Frequently Asked Questions About New Relic

Should I Block New Relic?

Generally no. Developer helpers provide valuable services like uptime monitoring, performance testing, and accessibility auditing. They also help maintain website quality and user experience. Only block them if they're causing server issues or you don't need the monitoring services.

How Do I Block New Relic?

If you want to, you can block or limit New Relic's access by configuring user agent token rules in your robots.txt file. The best way to do this is using Automatic Robots.txt, which blocks all agents of this type and updates continuously as new agents are released. While the vast majority of agents operated by reputable companies honor these robots.txt directives, bad actors may choose to ignore them entirely. In that case, you'll need to implement alternative blocking methods such as firewall rules or server-level restrictions. You can verify whether New Relic is respecting your rules by setting up Agent Analytics to monitor its visits to your website.

Will Blocking New Relic Hurt My SEO?

Blocking developer helpers won't directly impact SEO rankings, but these tools often monitor site performance, uptime, and accessibility, which are factors that indirectly affect search performance. Losing access to monitoring data could make it harder to identify and fix SEO-impacting technical issues.

Does New Relic Access Private Content?

Developer helpers typically operate within the scope they're configured for by their users. Most focus on publicly accessible pages for monitoring and testing, but some may be granted access to staging environments, administrative panels, or other private areas if authorized by the site owner. The scope is usually limited to what the developer or organization has explicitly configured.

How Can I Tell if New Relic Is Visiting My Website?

Setting up Agent Analytics will give you realtime visibility into New Relic visiting your website, along with hundreds of other AI agents, crawlers, and scrapers. This will also let you measure human traffic to your website coming from AI search and chat LLM platforms like ChatGPT, Perplexity, and Gemini.

Why Is New Relic Visiting My Website?

New Relic is accessing your site because someone configured it to monitor, test, or analyze your website. This could be your own team using monitoring tools, or a third-party service that was given your URL for performance testing, uptime monitoring, or other development purposes.

How Can I Authenticate Visits From New Relic?

Agent Analytics authenticates agent visits from many agents, letting you know whether each one was actually from that agent, or spoofed by a bad actor. This helps you identify suspicious traffic patterns and make informed decisions about blocking or allowing specific user agents.